Casino & Dice games

If a technical issue occurred, or if you believe you did not receive your winnings during your gaming session, we invite you to contact our customer service directly, without delay. In your me...

Not at all. All players who place bets, regardless of the amount, have the same chances of winning. You could place a bet of €0.01 and win the Big Drop Jackpot worth several thousand euros!

You can only win one Platform Jackpot at the same time.However, it is possible to win multiple Jackpots in the same day. You therefore have the opportunity to win the Time Drop, the Must Drop,...

To win a Platform Jackpot, you just need to play! Indeed, every time you play one of the many games in our catalog, you have a chance to win one of the 3 Jackpots, regardless of your bet.It is...

On any game! Indeed, our Platform Jackpots can drop at any time, on any game, and regardless of the bet amount! Good luck!

Platform Jackpots are progressive jackpots that can drop at any time on all games in our catalog.When you play a game, you automatically have a chance to win one of the Platform Jackpots, rega...

Unlike RTP, which tells you how much a game can pay you on average, volatility reveals how those winnings are distributed: are they small, regular amounts, or big, rarer wins? Two types of vol...

The payout rate of a game is available directly in the game's rules or information.These are usually represented by an "i" (Information), 3 parallel bars, or a "?". Here are some examples: 1. ...

The RTP (Return to Player) is a key concept to understand when playing casino games. It indicates the average percentage of bets that will be returned to players over an extended period. In ot...

The jackpot is the biggest prize you can win in a game. There are 2 types of jackpots: The progressive jackpot: it is linked to several games and grows with the number of spins and bets from a...

We are sorry to hear that you haven’t won yet! Your chances of winning a game depend on what we call volatility. This corresponds to the winning frequency of an online casino game. There are 3...

The winnings you get during a casino or dice game automatically appear on your account. If that’s not that case, please wait a few minutes. If after 30 minutes, you still haven’t received your...

Of course. Our platform adapts to all your devices, whether it’s your computer, your smartphone or your tablet. 

To read the rules of a game, start the game and click on the “info” icon, often represented by a question mark (?). Depending on the game, this icon can be found in various places, such as in ...

We're sorry there was a technical problem! We do all we can to avoid technical problems happening. Despite this, technical problems can unfortunately sometimes occur and interrupt your game. R...

Remember that your credits are never lost, even in the event of a sudden disconnection. You can always restart your ongoing game without losing information. To recover your game or your credit...

If you aren’t able to start a game or if it is stuck on the “loading” page, there is a high chance that your WiFi connection is too weak. We recommend connecting to the internet using an Ether...

When you play a game with real money, you play with the money you have deposited on your account. It is possible to withdraw your winnings in this game mode. When you play a game in demo mode,...

Casino1 offers a wide range of casino and dice games, separated into several categories:• Blackjack: play at your own pace and test your blackjack knowledge with the traditional card games.• D...

Casino1 works hard to ensure that your gaming experience is both enjoyable and responsible.For this reason, a pop-up window with a responsible gaming message will appear every 30 minutes durin...

A Mystery game is a special spin during which your winnings are at the maximum. Depending on the game, you can win one or several Mystery games in a spin or in a bonus game. Once won, you play...

The Super Game is a bonus minigame with a high success rate that allows you to get various prizes, such as:WinningsAnother Super GameA Super Game jackpotYou get Super Games when you win more t...

A bonus game is a special round in a game that allows you to win points, money or Mystery games. To access the bonus game, you must line up 3 bonus symbols.In a dice game, you can only win one...

A HighRoller is a 5-game pack. These 5 games are automatically played at the stake you have chosen. You can choose between Classic or Premium, and depending on your choice, the cost is 20 to 3...

Don’t want to appear in the list of winners for a game? It’s possible! To do this, please contact our customer service.

Sometimes the game you would like to play is not available in the region of the world you are in. If this message appears and you are in Belgium, please contact our customer service.

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator.It’s really simple on Google Chrome! Here are the steps to follows: In Google ...

For the best and most comfortable gaming experience, we recommend using the Google Chrome browser.The games available at Casino1 are optimized for Google Chrome. Using this browser allows you ...

To enjoy an optimal gaming experience, it is important that your browser is up to date.To update your Google Chrome browser, follow these steps:  Open Chrome Click on the menu button on the to...

To enjoy an optimal gaming experience, it is important that your browser is up to date.To update your Firefox browser, follow these steps:  Open Firefox Click on the menu button on the top ri...