Account and registration
Account and registration
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Connection from abroad not possible. Why?
Access to your account is only authorized from Belgium. If you are currently abroad, it is not possible to:log in to your accountcreate a new account Why?We confirm the implementation of enhan...
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I'm not able to register at Casino1. What should I do?
Can't register? Maybe you already have an account? As a 100% legal site certified by the Belgian Gaming Commission, we attach great importance to compliance with the legislation in force. Ther...
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My account has been suspended. What should I do?
If your account has been suspended, several reasons may explain it. In some cases, your account may simply be under review by our teams.Here are the most common reasons: Security verificationY...
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A family member has passed away and had an account on this site. What should I do?
All of our teams extend their sincere condolences to you. If your relative was registered on our site, we invite you to contact our customer service by attaching the following documents: - The...
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I am not receiving the password reset email. What should I do?
To receive the reset email, it is essential that the email address you provided is the one linked to your player account. If this is the case and you have not received the reset email, we invi...
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I would like to delete my personal data. Is that possible?
For any requests regarding your personal data, we invite you to contact our customer service with detailed information about your request. In the case of a data deletion request, your account ...